Compliments, comments and complaints

We welcome your feedback on our service; your comments, suggestions and complaints can help us improve our services for everyone.   We take complaints very seriously and we treat them as an opportunity to develop.

We are grateful therefore to hear from people who are willing to take the time to help us improve, and will always thank people who contact us with their feedback to to tell us about their problems, concerns or worries.  We keep a register of comments, compliments and complaints so please use the links below to give us your views.

email us to make a comment or pay us a compliment

Comments, Compliments and Complaints policy and procedure